Legal Support Manager

Metairie, LA
Full Time
Experienced
Legal Support Manager
Position Type: Full-time, Salaried Exempt; Benefits Eligible  
Salary: $70-85,000 per year 
Reports to: Managing Attorney  
Location: On-site – Metairie, LA

Why Join Us? Join a dynamic and growing legal team where your leadership and expertise will make a direct impact. As a Legal Support Manager, you’ll have the opportunity to mentor a talented legal support staff, streamline processes for efficiency, and work closely with attorneys to ensure high-quality case management. We offer competitive compensation, excellent benefits, and a collaborative work environment where your contributions are highly valued and recognized.

Summary/Objective: We are seeking an experienced Legal Support Manager to oversee and optimize the performance of our legal support team. This role is responsible for managing paralegals, legal assistants, and case managers while ensuring seamless legal operations, compliance, and outstanding client service.

Essential Functions & Responsibilities:
  • Team Leadership
    • Oversee daily operations of the legal support team, ensuring efficiency and high performance.
    • Supervise, mentor, and provide ongoing training and professional development.
    • Conduct quarterly performance evaluations and provide constructive feedback.
    • Participate in the recruitment, onboarding, and training of new legal support staff.
  • Operational Management & Process Improvement
    • Develop and implement policies and procedures to streamline workflow.
    • Monitor team performance, ensure deadlines are met, and maintain quality control.
    • Identify tools and strategies to improve efficiency and reduce errors.
    • Collaborate with attorneys and firm leadership to align team objectives with business goals.
  • Paralegal & Legal Support Functions
    • Assist attorneys with case management, document drafting, and trial preparation.
    • Conduct legal research, review case files, and ensure compliance with legal procedures.
    • Draft and file legal documents, including pleadings, contracts, and correspondence.
    • Serve as the primary paralegal for designated attorneys, ensuring casework accuracy.
Education, Experience, & Qualifications:
  • High School Diploma Required, Associates or Bachelor’s Degree in related field preferred
  • 7+ years of experience as a paralegal in a law firm or legal department
  • 2+ years of management or supervisory experience in a legal setting
  • Strong leadership, organizational, and communication skills
  • Proficiency in legal software, case management systems, and Microsoft Office Suite
Work Environment & Demands:
  • This position typically follows a 40-hour work week, Monday through Friday, with standard hours of 9:00 AM to 5:00 PM.
  • The position requires working in an office environment, with some local travel required.
  • Physical requirements include the ability to lift up to 25 pounds occasionally (e.g., office materials or supplies).
  • May involve standing or walking for extended periods while some tasks may require bending, stooping, or reaching.
  • Regular use of standard office equipment such as computers, phones, and various digital devices. May include prolonged periods sitting at a desk and working on a computer.
  • Capacity to perform repetitive tasks; read, analyze, and interpret data; maintain visual attention and mental concentration for significant periods of time.
Benefits:
  • 100% Employer-Paid Medical, Dental and Vision Insurance for Employees
  • Paid Time Off
  • Retirement Plan Option
  • Opportunities for professional development
  • Collaborative and supportive work environment
We are an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected category. We are committed to providing reasonable accommodation for individuals with disabilities throughout the application and employment process. If you require accommodation to participate in any aspect of the hiring process, please contact: [email protected]
 

We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and the businesses we support.

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