Assistant Store Manager

New Orleans, LA
Full Time
Experienced
Mignon Faget is a heritage Louisiana jewelry brand that designs, manufactures, distributes, and retails jewelry and lifestyle products. For over 50 years, Mignon Faget has sold beautiful jewelry conceived from an artist’s perspective with a continued commitment to artisanal craftsmanship, unique inspiration, and the creation of something distinctively original. We are currently accepting applications for Assistant Manager at our newly renovated the Shops at Lakeside Gallery. The assistant manager is responsible for leading a team of dedicated and thoughtful sales professionals who can, on site, convey the message of our unique brand to our collectors. This is a full-time position that warrants commitment and passion. 

What You’ll Do

Customer Service: 

  • Have a thorough knowledge of Mignon Faget jewelry and strong sales tactics. 

  • Earn the trust of collectors, develop a robust client list. 

  • Handle customer concerns and inquiries. 

Operations: 

  • Achieve sales’ goals and inspire sales team members to achieve their personal goals. 

  • Assist in the maintenance and operation of the retail location. 

  • Report to the gallery manager all pertinent data concerning the operation of the store. 

  • Check daily all mail incoming and outgoing, in the courier bin, and email. 

Personnel: 

  • Assist in training your team of sales professionals in the operations of the location. 

  • Motivate peers towards achieving sales goals. 

  • Achieve and exceed your sales goals. 

Inventory Maintenance: 

  • Monitor what is out of stock. 

  • Maintain an accurate inventory. 

  • Oversee jewelry shipments. 

Housekeeping: 

  • Polish jewelry. 

  • Oversee the general cleanliness and maintenance of the location. Any task that cannot be performed by the staff (such as mechanical maintenance) should be reported to the maintenance facility at the mall location or to the Retail Director. 

Qualifications: 

  • 1 year of experience selling luxury goods. 

  • Proven track record in sales generation and managing the achievement of sales results. 

  • Availability to report to work 15 minutes before the retail location opens. 

  • Ability to be on the sales floor for a minimum of 75% of the workday. 

  • Flexibility to work non-traditional hours, including days, nights, weekends, and holidays. 

  • Proficient in Microsoft Word and Excel, comfortable using a computer and POS system. 

  • Strong interpersonal and communications skills both verbal and written. 

  • Strong independent work ethic, excellent time management skills, and organizational abilities. 

Working Conditions: 

  • Ability to sit or stand for extended periods 

  • Ability to perform repetitive hand motions throughout the workday 

  • Ability to occasionally lift up to 25 pounds 

  • Comfortable working in a production/manufacturing environment 

Why Join Us: 

  • Work with a talented and passionate team.

  • Opportunities to learn new technologies and continuously grow your craft,

  • Competitive pay and benefits package. 

Benefits: 

  • 401(k) matching 

  • Dental insurance 

  • Employee discount 

  • Flexible schedule 

  • Health insurance 

  • Paid time off 

We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and the businesses we support.

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